Newsletter Day: February 27, 2012

Handle With Care

There are clear rules regarding customers causing damage to goods while examining them. Jana Van Zyl of consumer law experts

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Lies And Videotape

Dishonesty in the workplace can irrevocably break down trust relationships. RMI industrial relations specialist David Van Rooyen looks at cases

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Deliverance

The CPA sets out the rules that service providers need to follow, explains Jana Van Zyl of consumer law experts

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Truth And Lies

The use of polygraphs is a process fraught with difficulty and the tests may well prove inconclusive, explains industrial relations

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