Plans are on track for the 2019 South African Motor Body Repairers’ Association (SAMBRA) Awards Breakfast which will take place on Wednesday 6 February at the Premier Hotel OR Tambo in Johannesburg.
The annual SAMBRA Awards honour top vehicle insurers and OEMs, as well as paint and equipment suppliers for their contribution to the sustainability of motor body repairers in South Africa.
SAMBRA, an affiliate association of the Retail Motor Industry Organisation (RMI), represents the majority of accredited motor body repairers in the country, and works in close collaboration with various industry influencers – including the insurance sector, OEMs, suppliers, the labour department and trade unions, as well as related SETAs – to maintain industry sustainability and development.
The annual survey is independently managed and audited, and targets SAMBRA members nationwide to rate insurers, OEMs, as well as paint and equipment suppliers on a number of factors including relationship satisfaction, quality of vehicle damage assessment and repairers’ interaction with claims staff, payment speed, customer service, green practices, training programmes, product support and more.
The outcome of the SAMBRA survey has become an important measure of success and progress in the insurance, OEM and supplier sectors.
Richard Green, National Director of SAMBRA, says the SAMBRA national executive committee is striving hard to maintain and improve collaborative business partnerships between members on the ground, insurers, OEMs and suppliers in order to manage industry critical issues.
“We believe through the awards we are able to build best practice models by assisting all parties to re-evaluate and streamline their processes and procedures, and improve skill levels and regulatory compliance. The 2019 Awards will be all about building connections, embracing change and rewarding excellence,” concludes Green.