The popular 2012 Peugeot Dealer of the Year honour has been awarded to Peugeot Bloemfontein. Philip Bodenstein, Dealer Principal of the facility, received this top award for the second time in a row.
The results were as follows:
1st Peugeot Bloemfontein – Philip Bodenstein
2nd Peugeot East London – Lindsay Bouchier
3rd Peugeot Northcliff – Riaan Pelser
4th Peugeot Umhlanga – Roger Jay
5th Peugeot Pinetown – Justin Mangan
These five top performers, along with their partners, will be hosted on an island holiday where they will enjoy the relaxed environment they deserve.
Peugeot dealers countrywide compete for this award each year. Certain criteria are set and are monitored throughout the year. Results are communicated to dealers on a quarterly basis which creates competition within the network as each dealer is able to see his/her ranking. Performance across the broad spectrum of criteria include new vehicles sales, customer satisfaction, quality assurance, financial services, part sales and training.
“The role of our dealer network in making the connection with customers, and delivering excellent service in every facet of their business is critical to their own success and ultimately ours,” says Francis Harnie, Managing Director of Peugeot South Africa
“Rewarding our top dealers with incentives encourages the entire dealer network to continuously improve and ensures that the hard work of those who go the extra mile in the interests of their customers are recognised.”
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