Hi, My sister was an account holder for innovation warranty policy and her names are Dineo Olivia Mopailo ID 820608 0553 089, cell 0824279147 and Myne Phillip Morapedi Mopailo 7307125477085 cell 0649902659, Innovation instructed me to take the car to Toolweb Vereeniging 0164227854 Mannie Leroux on 30 August 2020 till now as the dealer gave them warranty of a year for engine replacement which happened in February 2020 and I was charged R10000 access for a new engine but my car is still at the mechanic, When we make a followup call I was told the policy has expired and the Mechanic said to them he put a second hand engine that I agrred with him but it’s strange one can pay R10000 access for second hand engine, Now my request is to lay a charge against both Insuarance and Mechanic for poor service rendered. 9months paying for the car at the bank but not using it .
Thank you for making contact with the RMI. This is wonderful.
Natasha, copied in this mail, will be in contact with you soon and assist accordingly.
I bought a car from easy cars dealership in Durban and they didn’t deliver. Please help.
Thank you for making contact with the RMI. Please send a mail to Robin for assistance: Robin.Naidoo@rmi.org.za
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